I finished my present shopping today, unlike previous years instead of the internet this was done in town. I wanted something specific from Boots but despite two of us looking I couldn't find it, in the past I would have walked out of the shop without it. This time though I plucked up the courage and asked an assistant if they had it. She not only told me where it might be but also looked up if they had any in stock, when I went to the area the only one they had was broken so I went to the till and asked about it and another assistant went and got one for me. I walked out pleased that by talking to two people I got my reward by getting the present that I really wanted for someone.
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